Customers cheated of millions in scam by bank employee: Santiago

KUALA LUMPUR – Some 30 customers of a bank’s Klang branch have lost millions of ringgit as a result of an employee’s scam.

According to a letter written by Klang MP Charles Santiago to the bank, the employee convinced clients to enter into an investment with the promise of large returns.

My office received multiple complaints from customers from a bank in Klang regarding cases of investment fraud by a bank officer from their branch. Millions of ringgits were lost.

I earnestly ask that the bank meet with these customers and start an investigation ASAP. pic.twitter.com/bjhF3bUOLm

— Charles Santiago (@mpklang) March 25, 2022

However, after some of these clients met each other, they suspected that they may have been victims of a scam upon seeing no sign of profits deposited in their bank accounts.

“Realising that there may have been a scam involved, a number of police reports were filed by the victims on March 23 and 24,” Santiago said in the letter.

When asked by The Vibes during a brief WhatsApp conversation, the Klang MP explained that he is unsure if the authorities have initiated investigations.

Attempts to contact South Klang OCPD Cha Hoong Fong for comment drew no response.

Meanwhile, Santiago has urged the manager of the bank branch to conduct an investigation into the matter soon and meet with the victims to provide an explanation as well as compensation.

The DAP lawmaker also said that he would not hesitate to file a report with the Malaysian Anti-Corruption Commission if there is no response from the bank.

“We view this fraud very seriously and we request all agencies involved to take swift action and assist with the investigations to defend the rights of these clients,” Santiago said in the letter. – The Vibes, March 25, 2022