KUALA LUMPUR – Tenaga Nasional Bhd (TNB) has assured that it will continue to offer relief packages to the business events sector impacted by the Covid-19 pandemic, even though the stimulus package ended on September 30.
Among them are connected load charges (CLC) deferment upon request, and a re-declaration of the maximum demand (MD).
During the CLC period, customers who over-declared their electricity requirements during registration can request for a review with some additional costs, said TNB in a statement.
The additional cost is based on the investment made, risk levels and the customer’s profile. Interested customers are advised to apply officially for the CLC deferment and/or reduction of MD.
They are to state their account number, the period requested for CLC deferment, and the quantum of the downward revision in the MD (in kW) for a re-declaration request.
Applications can be submitted to Kedai Tenaga, TNB’s state head of customer service, or the headquarters of TNB Retail in Petaling Jaya. – Bernama, November 28, 2020
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