EMERGENCY cases at government health clinics in Selangor will continue to receive priority treatment regardless of patients’ nationality, the Selangor Health Department (JKNS) said amid public concerns over overcrowding involving foreign patients.
The department said all patients attending health clinics would undergo initial triage assessments under the “No Wrong Door Policy” to determine their clinical needs and the urgency of treatment.
“Priority is given based on the level of emergency and clinical needs, with patient safety as the primary consideration,” it said in a statement.
JKNS clarified that non-Malaysian patients are charged RM40 for each visit, compared with RM1 for Malaysian citizens, in accordance with prevailing rates and financial regulations.
However, during periods of high demand, non-citizens in stable condition who do not require immediate treatment may be advised to consider other suitable healthcare options, including private medical facilities.
It stressed that such measures would not compromise access to public healthcare services and would be implemented in accordance with existing procedures.
“Patients requiring emergency treatment or immediate intervention will continue to be prioritised based on clinical assessments, regardless of nationality,” it said.
JKNS also reaffirmed its commitment to providing responsive, inclusive, safe and quality primary healthcare services while welcoming public feedback.
The clarification follows a social media post highlighting congestion at a health clinic in Klang district, with a Threads user claiming that the presence of non-Malaysian patients had resulted in long queues for Malaysians seeking treatment. - November 15, 2026