Business

Netflix subscribers at record high, password crackdown coming

Streaming television giant to continue spending about $17 billion annually on shows and films

Updated 3 years ago · Published on 19 Apr 2023 9:14AM

Netflix subscribers at record high, password crackdown coming
As growth at Netflix cooled last year, the Silicon Valley based streaming company focused on creating a lower priced subscription tier with advertising. – AFP pic, April 19, 2023

SAN FRANCISCO – Netflix yesterday said that its number of subscribers hit a record high 232.5 million in the first quarter of the year and that its nascent ad-supported tier was faring well.

The streaming television giant reported a quarterly profit of US$1.3 billion (RM5.7 billion), in line with expectations, but said it had delayed a broad crackdown on sharing of account passwords “to improve the experience for members”.

Netflix said it expects to begin rolling out its options for paid password sharing this quarter instead.

“It’s clear that the company wants to manage any fallout from the new strategy,” said Third Bridge analyst Jamie Lumley.

That means some membership and revenue benefits resulting from the move were postponed, Netflix said in a letter to shareholders.

Netflix has dabbled with “borrower” or “shared” accounts in a few markets, but plans to roll them out in the United States and elsewhere this month, co-chief executive Greg Peters said in a streamed earnings interview.

Netflix said it is taking time to make sure subscribers have seamless access to the service away from home or on various devices such as tablets, TVs or smartphones.

“We learned from this last set of launches about some improvements we can do,” Peters said.

“It was better to take a little bit of extra time to incorporate those learnings and make this transition as smooth as possible for members.”

And while a new ad-subsidised subscription tier at Netflix is in its early days, engagement is above initial expectations and Netflix has seen “very little switching from our standard and premium plans”.

Market tracker Insider Intelligence forecast that Netflix will bring in US$770 million in ad revenue from the new tier this year, and that revenue figure will top US$1 billion next year.

As growth at Netflix cooled last year, the Silicon Valley based streaming company focused on creating a lower priced subscription tier with advertising.

Netflix also set out to nudge people watching for free with shared passwords to begin paying for the service without alienating subscribers.

“This account sharing initiative helps us have a larger base of potential paying members and grow Netflix long term,” said co-chief executive Ted Sarandos.

Future of TV

For the first time, US adults will spend more time this year watching digital video on platforms such as Netflix, TikTok and YouTube than viewing traditional television, Insider Intelligence has forecast.

The market tracker expects “linear TV” to account for less than half of daily viewing for the first time.

“This milestone is driven by people spending more and more time watching video on their biggest and smallest screens, whether it's an immersive drama on a connected TV or a viral clip on a smartphone,” Insider Intelligence principal analyst Paul Verna said in a release.

Netflix and YouTube are “neck and neck” leaders when it comes to digital video audience attention, according to Insider Intelligence.

Netflix planned to continue spending about US$17 billion annually on shows and films, with that amount perhaps climbing after next year.

“Netflix subscriber growth shows that the streaming wars are still on,” said analyst Lumley.

“The company is ahead of where it was this time last year but still clearly facing the pressure from all the players in this crowded space.” – AFP, April 19, 2023

Related News

Opinion / 2w

She said, 'I'm Tamil' Sri Lanka sent a Chatbot after her

Film / 2mth

Netflix film with Mark Wahlberg a major boost to Penang’s international profile

Malaysia / 2y

Najib wants ‘Man on the run’ to be removed from Netflix

Film / 3y

Fassbender returns to movies as Fincher’s ‘Killer’

Entertainment / 3y

Netflix’s Mask Girl takes the world by storm

Entertainment / 3y

What’s new on Netflix: September 2023

Spotlight

Malaysia

Haze: Schools in Johor, Melaka, and Negeri Sembilan to close tomorrow

Malaysia

Tun Mahathir’s health improves, but not ready to leave hospital

Malaysia

LPT3 row puts Kelantan’s infrastructure priorities under scrutiny

Malaysia

Terengganu royal family member sues two banks over RM1.99m missing from savings

Malaysia

Irene Sofiya murder probe referred to Johor prosecutors for review

Malaysia

Teacher denies negligence charges over fatal school SUV crash in Kota Bharu

Malaysia

Sulaiman Md Ali opts out of Melaka polls, will not defend Lendu

You may be interested

Business

Oil prices retreat below US$104 as markets weigh Middle East risks

Business

Oil prices stay above US$93 as Middle East tensions put pressure on ringgit

Business

SC targets stronger board oversight through higher standards for company secretaries