Workplace bullying: Those responsible must be held accountable, says MCA

THE MCA today said workplace bullying is a serious issue that continues to plague various sectors, not just healthcare and is a behaviour that can’t be excused or overlooked.

Party deputy president, Datuk Dr Mah Hang Soon said while plans to create guidelines for managing bullying among healthcare staff are commendable, accountability is important.

"Those responsible must face real repercussions for their actions as bullying is a choice, and those who engage in it must be held accountable.

"It’s time for firm consequences, not just empty words to follow as guidance," he said. adding that allowing this behaviour to go unpunished only perpetuates a toxic workplace culture. 

Dr Mah said there needs to be clear penalties, such as official written warnings, suspension, or even termination. 

He said the consequences should match the severity of the actions, especially in healthcare settings, where micro-bullying tactics like overloading tasks, shifting working hours, and unfair task delegations can run rampant, leading to sleep deprivation and mental health issues.

"Workplaces should adopt a zero-tolerance policy for bullying. This sends a powerful message that such behaviour won’t be tolerated under any circumstances. 

"It establishes a culture of respect and safety, making it clear that bullying has no place in the workplace," he said.

He said bullying can look different from one workplace to another, whether it is over-delegating tasks or making passive-aggressive comments. 

Comprehensive training can help foster a respectful workplace culture, empowering employees to stand up against bullying, he said, adding that once bullying is identified, swift investigations should follow. 

"Workplaces must have clear processes for investigating claims and every complaint should be taken seriously, with timely and appropriate actions to address the situation. 

"During this process, supporting victims is crucial. It’s important to remember that victims, as adults, should not be shamed for the bullying they endure, nor should they be dismissed as having to put up with it.

"It’s time to protect employees and create workplaces where everyone is treated with dignity and respect," he added. - October 23, 2024