Malaysia

Flood victims can replace ICs, passports for free: Hamzah

NRD, Immigration ordered to aid those who lost personal documents in disaster, says home minister

Updated 4 years ago · Published on 20 Dec 2021 8:59PM

Flood victims can replace ICs, passports for free: Hamzah
Datuk Seri Hamzah Zainudin says that the floods in Hulu Langat and Shah Alam in Selangor this time were unprecedented, and could not be addressed by the preparations made by the agencies under his ministry which were focused on the east coast states. – Bernama pic, December 20, 2021

HULU LANGAT – Flood victims who have lost their identity cards, passports, and other important documents under the agencies of the Home Ministry can get a replacement for these documents free of charge. 

Home Minister Datuk Seri Hamzah Zainudin said the National Registration Department and Immigration Department will be ordered to assist flood victims whose personal documents have been destroyed or lost in the flood.

“Now the flood victims can focus on cleaning up their homes or shops,” he told reporters after visiting and handing out aid to flood victims at Batu 18, Kg Jawa near here today. 

He also said the floods in Hulu Langat and Shah Alam in Selangor this time were unprecedented, and could not be addressed by the preparations made by the agencies under his ministry which were focusing on the east coast states.

“Usually, the east coast states experience floods around November until March, causing the mobilisation of assets to be focused on these states. 

“However, following the serious flood situation in Selangor, discussions will be held with Prime Minister Datuk Seri Ismail Sabri Yaakob and the Finance Ministry on the use of assets and improvements to flood operations,” he said.

On claims by netizens of slow rescue operations conducted by the Royal Malaysia Police for the flood victims, Hamzah said: “I thank the public who have been channelling information on the assistance required, but we need to understand that such a bad flood situation has seldom occurred in Selangor.

“We should also look at what should be done as well as the constraints and problems encountered in entering flooded areas to rescue the victims.” 

Meanwhile, Hamzah said the Home Ministry would be getting the assistance of over 5,000 people from Rela and other relevant agencies, for over 23,000 police officers and personnel in flood assistance operations in eight affected states. – Bernama, December 20, 2021

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