ALOR STAR – A total of 252,000 user accounts in Kuala Muda, Kulim, and parts of Baling are experiencing unscheduled water supply disruption due to a sudden drop in the water level caused by damage to the Sg Muda barrage gate.
Supplier Syarikat Air Darul Aman Sdn Bhd (Sada), in a statement, said that the water supply disruption in the three districts started at 7.25am today.
It said that the incident resulted in the operations of the Sg Petani/Pinang Tunggal and Kulim Hi-Tech water treatment plants being temporarily suspended until the river level stabilises.
Following the suspension, a total of 252,000 users have been affected, and among the areas involved are Sg Petani, Bedong, Pantai Merdeka, Kulim, Lunas, Kuala Ketil, and several other major areas.
It also said that it will mobilise water tankers to the affected areas, prioritising critical premises such as hospitals, clinics, dialysis centres, and funeral homes throughout the disruption period.
Operation rooms have been activated and users can channel complaints or inquiries via the Sada head office at 04-740-8976; central Kedah region (04-421-6798); southern region (04-484-6770); and the Sada Information Centre at 1300-88-0017.
“Sada will always closely monitor the level of Sg Muda together with the Kedah Water Resources Board as the body that is responsible for regulating and supplying raw water resources to Sada,” read the statement.
Information on water supply disruptions will be communicated from time to time through Sada’s official Facebook and TikTok accounts and on its website www.sada.com.my. – Bernama, May 14, 2023
