Malaysia

Smart meters, myTNB app reduce bills, says utility giant

Mobile app provides free electricity account management for consumers

Updated 5 years ago · Published on 22 Mar 2021 9:50AM

Smart meters, myTNB app reduce bills, says utility giant
TNB says a study conducted in Melaka last year found that 24% of TNB consumers with smart meters in their homes were able to reduce their electricity bills. – Bernama pic, March 22, 2021

KUALA LUMPUR – Consumers can control their electricity usage and avoid wastage with the use of smart meters together with the myTNB application.

Tenaga Nasional Bhd (TNB) Advanced Metering Infrastructure (AMI) project director Mohamed Ghous Ahmad said a study conducted in Melaka last year found that 24% of TNB consumers with smart meters in their homes were able to reduce their electricity bills by monitoring their electricity consumption through myTNB.

“The smart meter serves as a timer that measures the flow of electricity and sends information on its usage to TNB’s data storage centre on a daily basis.

“Information on electricity usage can be accessed by consumers at myTNB to help them plan and control the use of electricity efficiently and thriftily,” he said in an interview with Bernama.

The government chose Melaka as the first state for the implementation of the smart meter where more than 360,000 meters had been installed since 2014. Installation of the smart meters is now being carried out in the Klang Valley.

The myTNB mobile app provides free electricity account management for TNB users. It can be downloaded on Google Play, the Apple App Store and Huawei AppGallery, while the myTNB portal can be browsed at www.mytnb.com.my.

Until the end of last month, over 4.8 million registered user accounts have used the myTNB application.

According to Ghous, TNB consumers without a smart meter at home can also track their electricity usage by using the myTNB application, but on a monthly basis.

So far, he said, more than one million smart meters had been installed and the installation would continue for all the 9.1 million users in Peninsular Malaysia by 2026.

He said it is hoped that the installation of the smart meter will be fully utilised by consumers to ensure more efficient and prudent electricity usage.

TNB is the implementing agent for the smart meter installation programme to support the government’s aspiration to empower consumers and increase digitalisation under the Incentive-Based Regulatory mechanism. – Bernama, March 22, 2021

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