PUTRAJAYA – The Human Resources Ministry has launched the Working for Workers (WFW) app, a platform for 15.7 million workers, including foreigners, to submit complaints related to labour issues.
Its minister, Datuk Seri M. Saravanan, gave his assurance that the identity of the complainants will be kept confidential, adding complaints received via the app will be addressed between three and seven days.
The status of the complaints will be monitored by the ministry’s top management, including himself and his deputy, Datuk Awang Hashim, he said after launching the WFW app in conjunction with Labour Day.
“WFW is a medium to ensure the rights and welfare of workers affected by employers’ misconduct are protected. This can indirectly ensure employers and employees comply with national labour laws,” he said, adding that the WFW app is proof that the government is serious and transparent about handling labour issues.
WFW allows workers to report 14 types of complaints online that will be managed by 80 Labour offices nationwide. – Bernama, May 3, 2021
