Malaysia

Activate two-factor protection for social media, messaging, MCMC advises public

Fraudsters increasingly tricking victims out of their accounts, says commission

Updated 3 years ago · Published on 12 Aug 2022 10:11AM

Activate two-factor protection for social media, messaging, MCMC advises public
According to MCMC, the takeover of messaging app accounts occurs through camouflage tactics and persuading the victim to submit a four-digit, five-digit, or six-digit verification code or security code sent by a messaging app provider either through SMS, email, or other settings. – Bernama pic, August 12, 2022

KUALA LUMPUR – The public is again urged to activate two-factor authentication for social media accounts and messaging apps to avoid falling victim to account takeovers by fraudsters.

In a statement, the Malaysian Communications and Multimedia Commission (MCMC) also advised the public to not share any verification codes or click on any suspicious websites or links.

According to MCMC, the takeover of messaging app accounts occurs through camouflage tactics and persuading the victim to submit a four-digit, five-digit or six-digit verification code or security code sent by a messaging app provider either through SMS, email, or other settings.

“Among the tricks and modus operandi often used include fraudsters impersonating authorities using fake messaging accounts and using intimidation or extortion to obtain verification codes.

"Masquerading as a friend or family member by using a messaging account that has been taken over, they plead to the victim to submit a verification code, claiming it was theirs and that the messaging provider had mistakenly sent the code to the victim,” said MCMC in the statement here last night.

MCMC added that the perpetrator may also disguise as an authority and inform that the victim has been chosen to be part of a secret group created by the government. The victim is then directed to share the verification code sent via messaging or SMS to gain access to the secret group.

Perpetrators will fish for data – also known as phishing – by informing “that the purported victim has committed a privacy or copyright violation before being told to click on the bogus link provided for correction”, said MCMC.

Victims can make a complaint directly to the platform operator or at https://aduan.skmm.gov.my. – Bernama, August 12, 2022

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