Business

Maybank reports service disruption affecting DuitNow and digital payments

Malayan Banking Bhd has confirmed a temporary service disruption affecting DuitNow transactions, including QR payments, fund transfers and bill payments

Updated 9 months ago · Published on 24 Dec 2025 3:10PM

Maybank reports service disruption affecting DuitNow and digital payments
The bank advises customers some transactions may be delayed while restoration efforts are under way - December 24, 2025

MALAYAN Banking Bhd has announced that it is experiencing a service disruption affecting DuitNow transactions, including QR payments, money transfers, bill payments and other related services.

In a statement posted on its X platform on Wednesday, the bank said some transactions may take longer than usual to process or may be temporarily delayed.

“During this period, you may continue to use Interbank GIRO facilities as usual for fund transfers,” the statement said.

“We are taking steps to restore the affected services as quickly as possible,” it added.

Maybank said customers seeking further information or assistance may contact the bank via email at [[email protected]](mailto:[email protected]) or call 1-300-88-6688 within Malaysia, or +603-7844 3696 from overseas. - December 24, 2025

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