Business

Leading local banks successfully complete CTOS IDGuard rollout

Credit reporting agency continues to bring world-class financial technology solutions to life in Malaysian market, says group CEO

Updated 5 years ago · Published on 04 Mar 2021 9:00PM

Leading local banks successfully complete CTOS IDGuard rollout
CTOS IDGuard has successfully identified and prevented potential fraud losses of up to RM50 million in fraudulent applications since its inception in July last year, says CTOS Digital group chief executive officer Dennis Martin. – Pixabay pic, March 4, 2021

KUALA LUMPUR – CTOS Data Systems Sdn Bhd, Malaysia’s largest credit reporting agency, today announced the successful rollout of CTOS IDGuard, with Maybank, RHB Bank, CIMB, Alliance Bank, and AmBank making up the pioneer group of participating banks. 

CTOS IDGuard is Southeast Asia’s first application fraud bureau, marking yet another major milestone for the company to stay at the forefront of financial services sector needs.

CTOS Digital group chief executive officer Dennis Martin said the CTOS IDGuard fraud bureau is powered by GBG Group Plc’s industry leading fraud detection engine which is able to provide the banking sector with real-time automated alerts on potentially fraudulent credit applications.

“At CTOS, we are continuing to bring world-class financial technology solutions such as IDGuard to life in the Malaysian market, while using homegrown talent and knowledge to ensure local implementation is the best possible.

“Over the past six months, CTOS IDGuard has been used to identify application fraud and today we are proud to publish the results of this effort,” he said in a statement today.

Recent market research from GBG has shown that many financial institutions are aware of the likely increase in the potential threat from application fraud, with 51% of Malaysian financial institutions expecting cases involving stolen identifications to increase, and 54% expect scams to increase in the next year.

Martin said since its inception in July last year, CTOS IDGuard has successfully identified and prevented potential fraud losses of up to RM50 million in fraudulent applications including personal loans, cards, auto-financing, mortgages, and small and medium enterprise loans, which equate to a 74% increase from the banks’ normal detection rates.

Elaborating on the rollout, he said CTOS IDGuard have undergone over two years of planning, design, analysis, and production, as well as rigorous testing in its pilot phase and it will further develop and advance as more partners join the company.

“The feedback from participating banks has been very promising across the board, with partner banks sharing that investigation facilitation has increased by 21%, decision-making confidence and operating efficiency have increased by 20%, and in terms of value for money, IDGuard partners have saved over 23 times their investment in the solution,” he added.

Furthermore, he said CTOS IDGuard will become increasingly effective with three more member banks coming onboard in the next quarter, while several more have indicated their interest to participate, thus giving participating banks the robust, comprehensive, and data-rich resource needed to protect themselves against financial loss from application fraud. – Bernama

Related News

Malaysia / 4w

Guan Eng meets PM over greater monetary relief for MSMEs

Malaysia / 1mth

Banks need to do more to help counter rising costs of living – Guan Eng

Malaysia / 1mth

RM1 ATM fee exemption covers 84 per cent of machines nationwide - Fahmi

Malaysia / 2mth

Banks to scrap RM1 ATM withdrawal fee nationwide from July 1

Malaysia / 2mth

Tourist claims he was locked in car, threatened to pay RM300 from KLIA T2 to T1

Malaysia / 5mth

New hire purchase rules to benefit borrowers, minimal impact on banks

Spotlight

Malaysia

RM245m Penang Hill cable car project 32 per cent complete - CM

By Ian McIntyre

Malaysia

Six locals charged over alleged kidnapping of Singaporean couple in Johor

Malaysia

PM: No political, racial or religious shield for those found guilty in TH, Felda probes

Malaysia

Singapore security guard jailed 14 days, fined RM7,000 for insulting Islam

Health

Dengue cases soar 56% to 58,079 as nation records 55 deaths

Malaysia

NGOs urge BERSAMA to put Indian community agenda on political radar

By Alfian Z.M. Tahir

Health

MOH warns seniors against unproven hydrogen inhalers

Malaysia

Former Tabung Haji CEO remanded seven days as MACC RCI probe deepens

Malaysia

21 held in KLIA-Nilai crackdown on alleged online love scam syndicate

You may be interested

Business

Robo.ai expects shareholders’ equity to turn positive after restructuring

By Alfian Z.M. Tahir

Business

Oil prices surge as US-Iran standoff, Ukraine strikes rattle global energy markets

Business

Independent review needed, not blind denial, to address US claims – maritime expert