KUALA LUMPUR – Income from e-commerce transactions surged 30.0% year-on-year in the first quarter of 2021 to RM254.6 billion from the RM195.9 billion logged previously, said the Statistics Department.
In a statement today, Chief Statistician Datuk Seri Mohd Uzir Mahidin said in 2020, such income rose 32.7% to RM896.4 billion from 2019.
Establishments’ e-commerce income accelerated by 22.8% in 2019 to RM675.4 billion from the figure recorded in 2017.
For the reference year 2019, Uzir said e-commerce income from the local market segment increased 21.7% to RM591.8 billion, while the international market saw an increase of 31.9% to RM83.5 billion.
“E-commerce income by type of customers via business-to-business (B2B) rose 13.0% to RM449.6 billion, followed by business-to-consumer (B2C), which increased 53.3% to RM194.0 billion.
“Business-to-government (B2G), meanwhile, grew 55.7% to RM31.8 billion.”
He said e-commerce expenditure registered a rise of 14.8% to RM301.5 billion.
“The local market segment increased 15.3% to RM269.6 billion, while the international market grew 10.8% to RM31.9 billion.
“Meanwhile, for e-commerce expenditure by type of market, B2B rose 14.1% to RM277.6 billion, B2C increased 24.6% to RM14.8 billion, and B2G grew 22.6% to RM9.1 billion.”
Subsequently, internet use saw an increase of 11.9 percentage points to 85.2%, followed by computers (up 7.3 percentage points to 86.2%) and web presence (up 16.1 percentage points to 53.9%). – Bernama, July 6, 2021
