MEMBERS of the public have been urged to give authorities sufficient space to conduct investigations and search efforts following the disappearance of Malaysian actress and pilgrim Nadia Kesuma, who was reported missing in Jeddah.
In a statement issued on Friday, travel agency Nuh Travel & Tours Sdn Bhd said Nadia’s absence was discovered after she failed to board a connecting flight from Jeddah to London while transiting as part of an Umrah Ziarah London–Paris package.
According to the company, immediate emergency measures were taken upon receiving confirmation of the incident, with search efforts launched without delay.
“Our task force personally went to King Abdulaziz International Airport in Jeddah and worked closely with airport authorities, the Muasasah and the Malaysian Consulate in Jeddah to obtain further information and trace Nadia’s whereabouts,” the statement said.
As part of a more comprehensive and formal follow-up, Nuh Travel said it would lodge a police report in Jeddah to allow search and investigation efforts to proceed through local legal channels.
“As a further and more official step, Nuh Travel will file a police report in Jeddah to enable search and investigation actions to be carried out through the local legal framework,” the statement added.
Nadia was previously reported missing after arriving in Jeddah on Thursday while travelling with a tour group under an umrah ziarah package. She was scheduled to continue her journey to London after a transit period of several hours but did not appear when other pilgrims assembled to proceed with the onward flight.
Nuh Travel said it would continue to communicate and cooperate with all relevant parties, including airport security and operational authorities, to ensure that the search process is carried out in a more orderly and effective manner.
The company stressed that it is treating the matter with utmost seriousness, despite the fact that Nadia has yet to be located.
“The safety and welfare of our pilgrims are always our top priority. As such, Nuh Travel is working diligently to address and resolve this case in cooperation with all parties involved,” the statement said.
It added that the company’s management remains in close contact with Nadia’s family to provide updates on developments and to offer the necessary support.
“Any official developments regarding this case will be communicated from time to time through legitimate and authorised channels,” the statement said.
It was earlier reported that Nadia Kesuma texted her husband, “I’ve arrived safely,” as soon as she touched down in Jeddah on January 15.
The text was the type you send when everything is going as planned. She was scheduled to board her subsequent flight to London a few hours later. She did not, however, board.
The 21-person Umrah travel package, which included stops in Paris and London, included Nadia, a Malaysian actress best known for her roles in Syaitan Munafik and Kudeta.
The trip, which was planned by Nuh Travel & Tours, was intended to provide both sightseeing and spiritual experiences—something that thousands of Malaysian Muslims do every year.
She was on her own. Initially ignored in silence, that fact is now at the heart of the mounting anxiety surrounding her disappearance.
Two boarding passes, one from Kuala Lumpur to Jeddah and another from Jeddah to Heathrow, had been issued to her by the travel agency.
After being told to meet again before the next flight, the group was given time to rest, eat, pray, and freshen up. Except for Nadia, everyone did.
Agency personnel searched the terminal and broadcast announcements over the airport public address system.
However, she was still absent when it came time to board. Her seat was left empty, but her name was still on the manifest.
Later, her red handbag was discovered at the airport. The public’s concern was heightened by that one small but intensely personal item. It was supposed to accompany her everywhere, especially when she was traveling. The fact that it was abandoned was a warning sign right away. - January 17, 2026
