Places

Tripadvisor warning for Thai hotel that sued guest over bad review

"Tripadvisor believes in the right of every traveler to write about their first-hand traveling experiences - good or bad,"

Updated 5 years ago · Published on 13 Nov 2020 2:00PM

Tripadvisor warning for Thai hotel that sued guest over bad review
Travel website Tripadvisor has slapped a warning on a Thai resort's listing, after it launched legal action against an American expat over a negative review. – ETX Studio pic, November 13, 2020

IN July, Wesley Barnes wrote of encountering "unfriendly staff" and accused the Sea View hotel and spa on Koh Chang island of "modern day slavery" following a dispute over a corkage fee.

The resort later sued Barnes and he spent two days in police custody after being arrested and charged under Thailand's strict defamation laws.

Barnes and the resort reached a settlement after a mediation session last month.

The Tripadvisor message added to the Sea View on Wednesday warns would-be guests of what happened to Barnes.

"The hotel may have been exercising its legal rights under local law, however, it is our role to inform you so you may take this into consideration when researching your travel plans," the warning reads.

Tripadvisor said it had taken the "extraordinary action" of posting a warning on the hotel's listing so other travellers were aware of the incident.

"Tripadvisor believes in the right of every traveler to write about their first-hand traveling experiences - good or bad," a spokeswoman said.

"Tripadvisor strongly opposes any action where a business, like the Sea View Hotel and Spa in Koh Chang, uses local law to send someone to jail for expressing their opinion."

In a statement, the hotel said it was "deeply disappointed" with Tripadvisor's move, saying it would "create further confusion and reinitiate a closed case".

AFP has sought comment from Barnes.

Thailand's tough criminal defamation laws have long drawn scrutiny from human rights and press freedom groups, who say powerful players use it as a weapon to stifle free expression.

The maximum sentence is two years in prison, along with a 200,000 baht (approx. RM 27,351) fine.

Human Rights Watch Asia deputy director Phil Robertson said Thailand's defamation laws were a "time-tested tool" to suppress critical opinions and some businesses were willing to "sue at the drop of a hat".

"It's so very very easy to file these cases with almost no evidence whatsoever," he told AFP. – ETX Studio, November 13, 2020

Related News

Places / 4h

Overwhelming response for Penang’s reopened museum

Malaysia / 6h

Violence in Thailand: Visitors drop by almost 50 per cent

Off beat / 3d

Greater emphasis must be placed on tourism value, says Penang CM

Opinion / 3d

Massive attacks in the Thai Deep South aimed at destroying the economy

Malaysia / 4d

Malaysians urged to rethink travel to southern Thailand after 51 violent incidents

Malaysia / 1w

Attempt to smuggle methamphetamine worth RM12.26m into Malaysia foiled

Spotlight

Malaysia

Elderly man admits to hitting neighbour with iron rod

Malaysia

Body found at KLIA2 in tyre storage compartment of aircraft from Japan

Malaysia

Factory operator faces rape, unnatural sex charges involving polytechnic student

Malaysia

Ismail Sabri granted RM300k bail after pleading not guilty to asset declaration charge

By Alfian Z.M. Tahir

Malaysia

Sunway Lagoon ride halted as safety probe seeks to protect public - DOSH

Malaysia

Malaysia ready to deploy military expertise for Nepal flood relief, says Defence Minister

Malaysia

Violence in Thailand: Visitors drop by almost 50 per cent

By Ian McIntyre

You may be interested

Health

MOH weighs HFMD vaccine strategy as cases plunge 83%

Events

Merdeka Day celebrations in Melaka larger and more spectacular this year

Places

Overwhelming response for Penang’s reopened museum

By Ian McIntyre