THE Ministry of Transport, through the Road Transport Department (RTD) has launched a mobile counter at the Putra Heights Mosque temporary relief centre to assist victims of the recent gas pipeline fire in Subang Jaya.
Transport Minister Anthony Loke said the two-day service, which started today, will help victims replace essential documents lost or destroyed in the fire. The process can be completed without the need for a police report.
"Victims only need to provide their names and identity card numbers to have their documents reprinted for free… this service will be extended if required," Loke said during a media briefing following his visit to the relief centre.
The free document replacement service includes driving licences, motor vehicle licences (LKM or road tax), and Vehicle Ownership Certificates (VOC).
Loke also revealed that the initiative is being supported by the General Insurance Association of Malaysia (PIAM), which will offer advisory services to assist victims with making insurance claims related to the incident.
In addition, Prasarana has provided six vans to assist victims in returning to their homes to retrieve their belongings when permitted by authorities. These vans can also be used to transport victims to LRT stations or to purchase essential items.
"The authorities are working closely to ensure that victims can regain access to their homes and get the necessary support," Loke added.
Victims offered free ID replacements at relief centre
Meanwhile, victims are encouraged to visit the temporary relief centre at Putra Heights Mosque to replace their identification documents free of charge.
Deputy Home Minister Datuk Seri Dr Shamsul Anuar Nasarah announced that the National Registration Department (JPN) has deployed mobile services, including the Bas Mekar bus and a mobile counter, to assist those affected.
"This service allows victims to replace essential identification documents such as identity cards, birth certificates, and other documents under the JPN’s purview, without the need to visit other JPN offices," he said during a visit to the centre. "These documents are vital for making insurance claims and accessing various forms of aid, and we want to ensure victims can quickly obtain them."
The operation, which began today, will continue for as long as necessary to support those affected by the fire.
To date, the JPN has successfully replaced 19 identity cards and 43 birth certificates for victims through this service.
Shamsul Anuar also expressed his condolences to those affected by the incident, reiterating the ministry’s commitment to alleviating their burdens during this challenging period.– April 3, 2025
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