Business

AirAsia launches e-hailing service in Super App boost

Its prices more competitive, has better cut for drivers, says CEO

Updated 5 years ago · Published on 24 Aug 2021 9:30PM

AirAsia launches e-hailing service in Super App boost
A total of 1,500 drivers have registered with the service platform to date, says airasia ride Malaysia CEO Lim Chiew Shan. – AirAsia pic, August 24, 2021

KUALA LUMPUR – AirAsia Group Bhd has launched airasia ride, an e-hailing service the group said aims to provide passengers with greater convenience at more competitive prices, as well as better income opportunities for drivers.

AirAsia chief executive officer Tan Sri Tony Fernandes said the group also plans to roll out the new e-hailing service in other countries, including Thailand, Indonesia, the Philippines and Singapore.

“The response from drivers (in Malaysia) has been tremendous and people are looking forward to the service,” he said at the virtual launch of airasia ride today.

The service is now available in the Klang Valley.

Passengers can choose their preferred vehicle type as well as the driver, and book the ride by clicking on the Ride icon on the airasia Super App or by logging on to airasia.com/ride.

Meanwhile, airasia ride Malaysia CEO Lim Chiew Shan said 1,500 drivers have registered with the service platform to date, and 5,000 more are expected to come on board over the next six months with its nationwide expansion.

He said airasia ride will gradually deploy drivers to make sure that the supply is in sync with demand, thus optimising the number of jobs each driver gets. 

The drivers will take 85% of the net fares, excluding toll charges – a rate Lim said is higher than those offered by other ride-hailing service providers in the market. 

Fares on airasia ride are set at an average of RM1 per km (excluding toll charges) and passengers can book on-demand rides or in advance.

Additionally, to boost the incomes and livelihoods of airasia ride drivers, they will also be allowed to take on jobs such as delivering parcels or AirAsia food, said Lim.

He said that being part of the AirAsia Group, with its strong portfolio of airline management, e-commerce, financial technology, logistics and now, e-hailing services, airasia ride is able to leverage the group’s rich and vast data and algorithm, enabling passengers to experience a seamless and connected journey.

“Very soon, passengers will be able to use their BIG Points to pay for their rides and be able to enjoy the lowest fare available in addition to getting free rides, just like the iconic AirAsia Free Seats,” he said. – Bernama, August 24, 2021

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