Business

M’sia’s large banks can face competition from digital banks: Moody’s

Entrenched franchises, ongoing enhancements will increase customer stickiness, says research house

Updated 4 years ago · Published on 04 May 2022 2:25PM

M’sia’s large banks can face competition from digital banks: Moody’s
New entrants may take between 12 and 24 months to set up and pass an audit conducted by Bank Negara Malaysia before starting operations. – The Vibes file pic, May 4, 2022

KUALA LUMPUR – Malaysia’s six largest banking groups by assets are well positioned to face competition from innovative digital banks following the announcement of five new digital entrants announced by Bank Negara Malaysia (BNM) recently. 

The six banking groups are Malayan Bank Bhd, CIMB Bank Bhd, Public Bank Bhd, RHB Bank Bhd, Hong Leong Bank Bhd, and AMMB Holdings Bhd, the holding company for AmBank (M) Bhd.

According to Moody’s Investors Service, the new entrants would increase deposit competition in the consumer and small business segments. However, the six largest banks will be able to fend off the competition due to their entrenched franchises and ongoing digital enhancements that will increase customer stickiness.

“They have been developing their own versions of ‘super apps’, which now allow customers to access the full suite of financial products and services, including digital payments for a wide variety of transactions using application programming interfaces,” it said in a statement today.

It said they also benefit from the government efforts to promote payment efficiency and interoperability, which include the implementation of DuitNow and DuitNow Quick Response (QR) codes, the country’s real-time retail payment system and standardised QR codes respectively.

On April 29, BNM announced that five consortia, namely Boost Holdings Bhd-RHB Bank Bhd, GXS Bank Pte Ltd-Kuok Brothers Sdn Bhd, Sea Ltd-YTL Digital Capital Sdn Bhd, AEON Financial Service Co Ltd-AEON Credit Service (M) Bhd-MoneyLion Inc and KAF Investment Bank Sdn Bhd won Malaysia’s digital bank licences.

“In addition, the entry of digital banks will not materially affect the market shares of the largest incumbents over the next four to seven years because these digital banks will remain small,” Moody’s Investors Service opined. 

It said new entrants may take between 12 and 24 months to set up and pass an audit conducted by BNM before starting operations.

However, it said small incumbents will face greater competition from both the new entrants and the larger banks and due to their limited resources, they will remain burdened by their legacy technology infrastructure.

It added that Malaysia now joins other Southeast Asian countries, including Singapore, the Philippines and Indonesia that have introduced digital banks into their banking systems. – Bernama, May 4, 2022

Related News

Culture / 1mth

Syed Saddiq, Bella Astillah to wed on Oct 10 in all-white ceremony

Malaysia / 4mth

Court orders Maybank to pay RM166,000 to customer due to illegal transactions

Malaysia / 1y

Bank ordered to pay RM90m to NFCorp for breach of confidentiality

Malaysia / 1y

Public Bank loses final appeal over breach of confidentiality in NFCorp case

Malaysia / 2y

Economy grew 5.9% in Q2, says Bank Negara

Malaysia / 2y

Maybank says systems secure after database breach claim

Spotlight

Malaysia

Nhaveen murder trial: Accused admits taunting victim but denies fatal assault

Malaysia

MCMC probes alleged AI sexual abuse targeting Kedah pupils, teachers

Malaysia

Anwar checks final preparations for Budget 2027

Malaysia

Sarawak election could be called within weeks of Budget 2027

Malaysia

Anwar contacts Prabowo over ‘alarming’ transboundary haze

Malaysia

King calls for schools in haze-hit areas to close

Malaysia

Parents worry over children’s exposure as haze worsens

By Alfian Z.M. Tahir

You may be interested

Business

Budget 2027 targets foreign e-commerce platforms, channels billions into local firms and startups

Business

Oil slips on Trump’s Iran remarks, but supply risks and strong US dollar keep markets on edge