Malaysia

TH suspends licence of haj pilgrimage operator

Decision follows public complaints against Emraz Travel & Tours Sdn Bhd

Updated 3 years ago · Published on 02 Apr 2023 2:20PM

TH suspends licence of haj pilgrimage operator
Lembaga Tabung Haji, in suspending haj pilgrimage operator Emraz Travel & Tours Sdn Bhd’s licence, says the move was taken to protect the welfare of prospective pilgrims. – Wikipedia pic, April 2, 2023

KUALA LUMPUR – Lembaga Tabung Haji (TH) has suspended the licence of Emraz Travel & Tours Sdn Bhd, a haj pilgrimage operator, in a move to protect the welfare of prospective pilgrims.

TH said in a statement that the decision was taken following several public complaints regarding the umrah services provided by the company.

“Prospective pilgrims who choose to perform haj through a private package can still choose from 22 other licensed companies, including TH’s subsidiary TH Travel & Services Sdn Bhd,” according to the statement.

According to TH, the institution constantly monitors the performance of licensed haj pilgrimage operators, including umrah services.

The statement said that TH will not hesitate to take action against any party to protect the welfare of the country’s pilgrims. – Bernama, April 2, 2023

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