Business

Philips takes fresh hit from safety recall

Sales dip over faulty equipment recall in June, supply chain issues

Updated 4 years ago · Published on 18 Oct 2021 7:15PM

Philips takes fresh hit from safety recall
Philips says it faces an unknown possible impact from lawsuits over the sleep and respiratory care devices. – AFP pic, October 18, 2021

THE HAGUE – Dutch electronics firm Philips said today that sales had taken a fresh hit from a recall of faulty sleep and respiratory care equipment and from supply chain issues.

Philips added that it faced an unknown possible impact from lawsuits over the devices, which were recalled in June after the firm announced they put users at risk of inhaling or swallowing pieces of degraded sound-dampening foam.

The company said in a statement that third quarter sales fell 7.6% to 4.2 billion euros (US$4.8 billion / RM20.3 billion) from a year earlier “due to headwinds caused by global supply chain challenges and sleep and respiratory care recall consequences.”

The safety recall had caused a 150-million-euro “headwind” while supply issues accounted for about the same amount, CEO Frans van Houten told a conference call.

Net profit increased from 340 million euros to almost three million euros, mainly driven by the sale in March of its domestic appliances business as it focuses on healthcare.

The company said in June that profits had fallen after it set aside 250 million euros to deal with the recall.

Philips had so far produced 750,000 repair kits and replacement devices for the faulty respirator equipment of which more than 250,000 had reached customers in the US and other markets, it said.

“I am conscious of the impact this is having on patients and care givers, and we are doing everything we can to deliver a solution as fast as possible,” said van Houten.

Philips confirmed it was a defendant in a number of consumer class action lawsuits from users of the devices as well as some personal injury claims.

“Given the uncertain nature and timing of the relevant events and potential associated liabilities, if any, the company is unable to reliably estimate the financial effect of these matters,” the Philips statement said. – AFP, October 18, 2021

Related News

Malaysia / 1mth

Flying Doctor Service to continue despite fatal Sarawak crash

Business / 1mth

Property developer, Matrix Concepts sets RM1.8b FY2027 sales target

Malaysia / 3mth

Malaysia’s hidden debt trap: When borrowing becomes a way of life

Business / 3mth

KPJ posts strong FY2025 performance, sets sights on next growth phase

Events / 3mth

KPJ rolls out first in-house kidney transplant service, starting with Tawakkal Specialist Hospital

Malaysia / 4mth

Sarawak seeks China collaboration to fix growing doctor shortage

Spotlight

Malaysia

Five fatal helicopter crash victims honoured in Sarawak state awards

Malaysia

No Malaysian is left behind; Budget 2027 puts people first - Anwar  

Malaysia

Panama hit by 6.4-magnitude earthquake

Malaysia

Haze blankets 33 areas with unhealthy air

Malaysia

Malaysia’s 2027 Budget is a steady one: people-oriented continuity rather than bold reform

Malaysia

Budget 2027: What is in it for me?

Malaysia

Budget 2027 steps up Sabah, Sarawak funding by RM2.2b amid push for development parity

Malaysia

Budget 2027: Maternity leave entitlement increased, minimum pension raised to RM1,350

You may be interested

Business

Oil slips on Trump’s Iran remarks, but supply risks and strong US dollar keep markets on edge

Business

Budget 2027 channels RM270m to SMEs through crowdfunding, P2P financing

Business

Malaysia draws US$9.5b in orders for US$1.5b sukuk, cuts borrowing costs

Business

Budget 2027 targets foreign e-commerce platforms, channels billions into local firms and startups