JOHOR BARU – Five short-term measures are being planned to deal with the problem of congestion during peak hours at the Customs, Immigration and Quarantine (CIQ) Complex in the Sultan Iskandar Building (BSI) here.
Johor Menteri Besar Datuk Onn Hafiz Ghazi said among the said measures are that all counters must operate to the maximum during peak hours, that shift changes are to be made off-peak hours, and that the merging of car lanes for zones A, B, C, and D at BSI must be completed latest by July.
“In addition, the shortage of immigration staff and administrative issues on OT (working overtime) must be resolved immediately.
“The Malaysian Immigration Department and the Public Works Department need to continue to monitor the work of concession companies in terms of maintenance of public facilities and assets at BSI and the Sultan Abu Bakar Complex.
“However, I am aware of the constraints experienced by the state Immigration Department and (the federal one), but I am confident that with strategic and continuous cooperation between all parties, the issue of congestion on both routes between Johor and Singapore can be dealt with more effectively,” he said.
Onn Hafiz said this through a post on his official Facebook after monitoring the situation at BSI CIQ together with Immigration deputy director-general (control division) Datu Ken Anak Leben, this morning.
Also present were state Public Works, Transport and Infrastructure Committee chairman Mohamad Fazli Mohamad Salleh and state JKR director Abu Bakar Abd Aziz. – Bernama, April 28, 2023
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