CHERY Auto Malaysia has attributed the detached wheels of a Tiggo Cross involved in a crash on the New Klang Valley Expressway (NKVE) on Saturday to the impact of the collision, insisting that no vehicle component had failed.
The clarification came after photographs and videos of the damaged vehicle spread across social media, drawing public attention to the condition of the car.
In a statement, the company said both the damaged front bumper and detached wheels were consequences of the accident, rather than a mechanical or component defect.
“We wish to clarify that the damage to the front bumper and the detached wheels were a result of the accident and not due to a failure of the vehicle’s components,” it said.
An automotive news portal identified the vehicle as a Chery Tiggo Cross, which was reportedly involved in a collision with a Perodua Myvi on Nov 7.
Photographs taken at the scene showed both vehicles damaged in the highway’s right lane, with several wheels from the Chery vehicle appearing to have come off.
Chery did not disclose further details about how the collision occurred or whether investigations into the incident had been completed.
It said its team had contacted the vehicle owner and was providing the necessary assistance.
The company also urged the public against circulating unverified claims, warning that speculation could cause unnecessary concern among road users.
“We understand that this incident may raise concerns among customers and fuel public speculation.
“Chery Auto Malaysia urges the public not to share unverified information, as doing so could cause unnecessary concern among road users and contribute to the spread of misinformation,” it said.
Chery said the safety and well-being of its customers remained its top priority.
The latest incident comes about a month after the Road Transport Department (JPJ) temporarily suspended the Vehicle Type Approval certificate for the Chery Omoda 5 following a separate case in Johor Bahru.
In that incident, the rear axle assembly of an Omoda 5 was reported to have detached, prompting JPJ to conduct technical investigations and audits covering its manufacturing and assembly processes, as well as its component suppliers.
Chery subsequently announced a recall involving selected Omoda 5 variants, offering inspections and replacement of affected components at no cost to owners.
The NKVE accident, however, involved a different model, with Chery maintaining that the Tiggo Cross’s wheels came off as a result of the collision and not a failure of its components. - November 8, 2026
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