KUALA LUMPUR – The Covid-19 Intelligent Management System (CIMS) 3.0 under the International Trade and Industry Ministry (Miti) is continuing to receive complaints from disgruntled and exasperated applicants who want to resume their essential businesses during the current movement control order (MCO) 3.0.
The second day of the nationwide full-scale lockdown today sees the CIMS website operating under heavy traffic and even crashing on occasions. Applicants are complaining of irregular and inconsistent results, putting many companies’ operations and future in the lurch.
Checks on Miti’s Twitter and Facebook pages, as well as International Trade and Industry Minister Datuk Seri Mohamed Azmin Ali’s social media accounts, showed them being peppered with complaints by those unable to access its website or register for Miti’s approval.
One odd experience during registration saw Twitter user Fadhil Roslizan, a photo shop operator, receive approval for his business despite present SOPs for the lockdown not allowing this sector to operate.
“I hope this tweet will blow up. Directly asking @MITIMalaysia and @AzminAli. How did my sector can be approved (sic) to allow operations during MCO between June 1 to June 14 2021?” @fotofadh said in a tweet earlier today.
“I tried updating my information on CIMS 3.0. Unfortunately, my company was given the green light to operate,” he added.
I HOPE THIS TWEET WILL BLOW UP !
— Fadhil Roslizan (@fotofadh) June 1, 2021
Direct nak tanya kepada @MITIMalaysia & @AzminAli . Macam mana saya punya bidang boleh lepas untuk beroperasi ketika PKP 1 - 14 Jun 2021 ?
Saya cuba kemaskini maklumat saya di CIMS 3.0. Dukacita dimaklumkan, syarikat saya DIBENARKAN OPERASI . pic.twitter.com/SGVaFVsFy8
In response to Fadhil, Miti, through its official Twitter account, stated that the approval has been rescinded following his feedback.
“However, we seek the cooperation (of) yourself and the public to apply self-initiatives in order to reduce traffic to the system and give space to those that truly need to make an application,” read the Miti tweet.
Fadhil responded that he had applied self-initiative to ensure that his business complies with the present SOPs.
He expressed apprehension about whether there are other businesses that are categorised as non-essential also getting permission to run during the lockdown.
“Yes. This is exactly what I did @MITIMalaysia. But do imagine, if I am able to get approval, do you think that all Malaysians can assume safely that the 95,000 companies given approval would all be deemed essential?
“You all need to do something fast with this issue and fix it,” he tweeted.
Fraudulent applications?
Amid the chaos, claims of fraudulent applications getting approved have also surfaced across social media.
On Miti’s Facebook account, user Tan Hp claimed that a motorcycle accessories distributor opted to identify itself under the hardware sector when applying for the approval letter from the ministry.
“The application of that company’s Miti letter straightaway got approved then that (sic) the company even asked its salesmen to travel to other states to find customers to take order now,” Tan said.
“I wonder how many companies out there are getting their Miti letter by filling the wrong info and operating during this FMCO?
“Please check whether the information filled by the applicants are correct before you approve the Miti letter,” the post read. – The Vibes, June 2, 2021
