POLICE observations in Penang indicate that individuals from the Indian community are less likely to fall victim to scams, a trend attributed to their tendency to question suspicious claims thoroughly.
Penang Commercial Crime Investigation Department deputy chief DSP Pang Meng Tuck said targeted individuals often respond to scam attempts with persistent and detailed questioning.
In cases involving fabricated emergencies—such as alleged kidnappings—victims reportedly ask for specific details, including who was involved, where the incident occurred, and when it happened.
“This line of questioning frequently disrupts the scammer’s narrative and forces them to abandon the attempt,” said Pang.
He added that suspects arrested for scam-related offences have also acknowledged the difficulty of deceiving such individuals, noting that their “barrage of questions” often exposes inconsistencies in fraudulent claims.
“Scammers typically rely on fear and urgency to pressure victims into making quick decisions without verifying information,” he added.
However, Pang said this tactic becomes far less effective when potential victims remain calm and critically assess the situation.
Despite these findings, Pang stressed that no group is immune to scams.
“All communities remain vulnerable, particularly as fraud tactics continue to evolve, and vigilance is essential.”
Members of the public are advised to avoid sharing personal or banking information with unknown parties, independently verify unsolicited calls or messages, and report suspected scams to the relevant authorities.
Meanwhile, recently, the Malaysian Communications and Multimedia Commission (MCMC) reported a sharp increase in scam-related online activity.
Between Jan 1 and March 31 this year, 43,618 pieces of fraudulent content—including fake accounts and impersonation materials—were removed.
Deputy Communications Minister Teo Nie Ching said 6,297 scam-related posts were taken down in 2023, rising significantly to 63,652 in 2024 and 98,503 in 2025.
She noted that the figures reflect a growing threat driven by online scams, misinformation, and the misuse of artificial intelligence.
“These figures show a sharply rising trend. It is crucial for all stakeholders, including the media, to work together to enhance digital literacy and ensure the public is better equipped to address evolving online threats,” she said.
Data obtained from PDRM last year showed online fraud in Malaysia surged dramatically in 2024, with total losses amounting to RM1.57 billion, marking an 84.46 per cent increase from RM851.12 million in 2022.
Home Minister Datuk Seri Saifuddin Nasution Ismail told the Dewan Negara that 35,368 cases of online fraud were reported last year, a 38.81 per cent rise compared to 25,479 cases in 2022.
Of the 127,291 cases investigated between 2022 and July 2025, 61,437 have been resolved, representing an overall case resolution rate of 48.26 percent, he added.
To address the escalating threat, Saifuddin said the government is strengthening the National Scam Response Centre (NSRC), which has operated since October 2022. – April 29, 2026
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