PUTRAJAYA – The Immigration Department will set up a special team comprising immigration officers from several states to process and approve online passport applications and renewals in the Klang Valley.
Immigration Director-General Datuk Seri Khairul Dzaimee Daud said the move is among the improvements implemented to overcome congestion due to the sharp increase in applications and renewals of Malaysian international passports.
He said the officers would be stationed at the immigration offices in the Klang Valley next week following its implementation in Johor Baru recently, which showed effectiveness in speeding up the process, thus reducing congestion at immigration offices and counters.
“It seems that it has succeeded, and the formula (in Johor Baru) will be used for the Klang Valley,” he said in a press conference here today.
Khairul said the Immigration Department is in the midst of gathering officers from several states to join the team in the Klang Valley. – Bernama, June 10, 2022