Malaysia

Don’t choose, split coverage areas, Annuar reminds telcos

All must share same responsibility, provide services in all areas, says communications minister

Updated 4 years ago · Published on 11 Sep 2022 8:26AM

Don’t choose, split coverage areas, Annuar reminds telcos
Communications and Multimedia Minister Tan Sri Annuar Musa says all telcos must provide services equally in all areas to ensure each and every resident has access to quality services. – Bernama pic, September 11, 2022

KOTA KINABALU – Telecommunications service providers (telcos) in this country were reminded yesterday not to choose or split coverage areas among themselves but rather provide services equally in all areas.

Communications and Multimedia Minister Tan Sri Annuar Musa said this is important to ensure that each and every resident has access to quality services despite subscribing to other telco services.

The people will be the ones who will lose out if they have fewer options to choose from, he added. 

“If one telco is already servicing a certain area, other telcos do not want to come in and will look for other areas. We do not want this. All telcos must share the same responsibility and provide services in all areas,” he said.

He said this in his speech at a ceremony to present letters of appointment to 95 Keluarga Malaysia (Malaysian Family) Digital Economy Centre (PEDi) chairmen here today. 

Annuar said that in order to realise this, telcos should make use of the latest telecommunications tower technology which allows different telcos to provide services by using only one tower.

“One tower must have four telco services, there is no need for these additional towers, the technology (now) allows even up to six (telco services). All areas will have coverage, especially tourist areas,” he said.

He also wants telcos to consider expanding their services on humanitarian grounds, such as to remote areas so that residents and security forces living there remain connected with their loved ones. 

Annuar said telecommunications and internet services today do not only involve connectivity but rather using the services in the best way to obtain their full benefits. – Bernama, September 11, 2022

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